Cyber Security and IT Systems Management
Aratis will handle the maintenance and programing complexity while layering machine learning and A.I. Cyber Security Solutions that combine to deliver robust protections and Health of your environment with 24/7 SOC and Proactive Support.
Total End point MDR Protection
Cyber attacks come from anywhere. You need a multi-layered approach to protect PCs, Servers, Users, network and cloud services. ARATIS uses only the leading AI Cyber security tools protect resolve issues day one. (PROTECT, OPTICS, 24/7 SOC services, SIEM, Active Ready Response agent with Real-time scanning and 1 year log retention)
Cloud Email and Colaboration Security
Machine learning and Advanced AI protect your cloud environment with 24/7/365 SOC to make sure we always have eyes on your security events.. Optional data loss protection (DLP) services available. Service works with MS365 and Google. ARATIS will immediately begin building baselines and taking proactive workflows to keep your environment running optimally and securely.
Compliance Assurance
We focus on compliance while you focus on your business. Your biggest risk is vulnerabilities and permissions. Aratis will keep all computers, systems and software up-to-date and manage user permissions. Can you say for certain every single system is patched, running optimally and following best practices? Are all your users using Multi-factor authentication? Do you have the insight into your current computer lifecycle, are you able to budget efficiently?
Safe Internet Browsing
Service uses leading in DNS-layer security. Easily enforce content web filtering. Block malware and phishing domains without latency. Protect your entire office including mobile and roaming users who are off-network.
Disaster Recovery
We offer Cloud-to-Cloud backups which satisfy HIPPAA, SSAE16 and GDPR. In addition we can layer local backup solution to leverage speed and data retention policies meeting physical ownership and access of data even during internet outages. Point-in-time machine restore further protects and saves time and gets you back working faster.
Support
Run your business and stop chasing after IT problems. Computers are the lifeblood of your business and we are the all-in-one IT provider to solve every problem and keep you on the leading edge of technology and make your system impervious to hackers and malware. We are also not afraid to roll up our sleeves and get dirt cabling or cleaning up server rooms.
Interested In Our Cyber Health Services? Contact us today!
If you would like more information about ARATIS and our services we encourage you to contact us. You will always interact with us directly.
Key Features
Increased Uptime
No more Disabled computers
DLP - Data Loss Prevention for Sensitive and Confidential Data
Machine learning and Advanced AI Protections Against Threats
Extended Computer Lifecycle
Faster Recovery from an Outage
Up-to-Date Secure PCs and Servers
More Confidence
More productivity and Efficiency
Leading Edge Technology
IT Problems Go Away
Preventive Maintenance and Automation
User Permission Management
Reduced Cost
Simplified Backup
Intelligent Alerts
Compliance Across all Systems
Only pay for what you need
Remote or On-Site Support
Virtual CIO Services
End of Month Reports
Service Questions
- Business Continuity and Disaster Recovery
- Total Endpoint and Cloud Protection & Monitoring Services 24/7.
- Align best practices and technology to prevent downtime
- Reliable Support Agreement
- Equipment Standards
- New Technology Planning
- Virtual CIO Business Relationship
Not always, it depends on what you need and the level of effort it is to fully onboard your environment. We don’t charge for on-boarding however if cost prohibitive we may require at-least a 12 month contract or minimal project cost.
You can choose between two basic options.
- Minimum monthly hours with a-la-cart for add-on services.
- Per user cost that is all inclusive of everything we offer including support.
- A-la-cart services may be billed for each computer and/or users. User count is usually determined by Microsoft 365 and GSuite.
- We bill different rate for machine level backup scenarios (Cloud or local) and additional hardware may be required.
- We charge different rate for remote support compared to on-site support.
- Project work is billed time and material or not to exceed bucket of hours. Example would be to deploy a new server, or firewall.
- No software, license or hidden cost for services we include.
Windows home is very limited, business environments will require Windows 10 Professional to support centrally managed compliance. Windows Home to Pro upgrade is about $99 MSRP. For our customers we will perform the upgrade during the on-boarding service for free.
- 10 (64 bit)
- Server: 2012 R2
- Server: 2016 (64 bit)
- Server: 2019
Cybersecurity attacks can come from anywhere such as browsers, ads, files, URLs, email, apps, unpatched operation systems, USB sticks and other sources.
ARATIS will use a multi-layered approach consisting of machine learning, antivirus & malware protections, firewalls, backups, higher tier applications, internet filters, monitoring and patching best practices all working in unison. The strategic approach addresses proactive security prevention while the data recovery plan address’s recovery and response.
24/7 Monitoring and maintenance is key and ARATIS will always know the protection status of each machine and can remotely contain compromised machines to prevent further spread. History of events as well as review operation system logs.
Included, continuous assessments of machines (ratings), will be provided in monthly reports.
This includes our Holistic approach, if you take away a layer you are more susceptible.
- MS365 or Gsuite Business plans.
- MDR which includes Cylance PROTECT , OPTICS, 24/7 SOC services, XDR AiSIEM for Cylance logs, Active Ready Response (ARR) agent with Real-Time Scanning (RTS), 1 year log retention and monthly report cards.
- Avanan Anti-phising and advanced malware protection for Office 365 email, OneDrive, and SharePoint, G Suite Gmail and Google Drive, Slack, Box, Dropbox, Cirtix ShareFile or other collaboration apps.
- Cloud Logging XDR AiSIEM – O365 Tenant Cloud logging + 24/7/365 SOC
- Dropsuite Business Backup – Advanced cloud-based storage to protect Microsoft Office 365 and Gmail data. GDPR%, HIPAA, SOC compliance with military-grade encryption that protects data at rest and in transit + Journaling-based email archiving to preserve, search, hold and comply with compliance regs making emails easily searchable, discoverable.
- Synology NAS on-premise backups for computers and Cloud data ownership requirements.
- Umbrella DNS Safe Internet filtering.
- Windows Operating and third party application updates and patches.
- Proactive Computer Monitoring, Management and Reporting and access tools for support anywhere, anytime.
We recommend layering cloud-to-cloud and cloud-to-local backups. It starts with deploying right sized local NAS device at your office to backup all your computer images and your MS365, GSuite or other Cloud service. The NAS can also be utilized as needed to provide other roles such as utility applications or local file sever.
- Multi copies of company data with Point-in-time recovery
- Increased Uptime, More Confidence, Reduced Cost
- Managed Cloud backups for onsite
Having a reliable method for spreading information about service disruptions saves you unneeded confusion.
As a provider we will post clear messages on our Support Portal when service disruptions occur.
For high level security events our 24/7 SOC will make a direct callout and provide next step which may include isolation of machine or user.
Regarding general customer computer related events, we can send a direct “Chat” message to your screen and issue several remote commands to limit further exposure for example in a security event. For proactive measures we will simply open a support ticket and keep you informed with progress.
For larger networks spread across locations we can also utilize our Voice API to send out SMS and/or VOICE calls to anyone you need during critical outages.
US Based – An overseas support department is typically a signal that the provider is trying to cut costs when it comes to customer support. 12+ years – Average tenure gives you a general idea of how experienced our support staff is.
We will supply the necessary software such as for security and management within our Cyber Health Service and required to use them.
If you have other software duplicating our service it will need to be removed.
If you require a Server or on-premise backups additional hardware may be required. Quotes based on your needs can be provided for your review for free.